RULES AND REGULATIONS OF THE “Natura Health Resort”

I. PRELIMINARY PROVISIONS

§ 1. General provisions

 
1. These rules and regulations of the “Natura Health Resort” Holiday and Training Center, hereinafter referred to as the “Regulations”, define in particular:
    
   1. the rules and conditions for:
       
      1. the use of the summer houses and the Center’s Premises by Clients and Guests,

       

      2. making reservations for the summer houses;

    

   2. the rights and obligations of Clients and Guests in connection with the Agreement concluded by the Parties.

 

2. The Center is located in the village of Kopań No. 76A near Darłowo (West Pomeranian Voivodeship, Sławno County, Darłowo Municipality).

 

3. The Center operates in the period from April 1 to October 31.

 

4. The owner of the Premises and the Center is the Administrator.

 

5. The Administrator has obtained all permits (regardless of their nomenclature) required by generally applicable law to operate the Center and is entered into the appropriate registers kept by authorized bodies.

 

6. The Administrator is insured against civil liability in connection with the conducted business activity.

 

7. The Center has a valid insurance policy.

 

8. The Regulations apply to all Clients, Guests, Reservers, and third parties staying on the Premises of the Center.

 

9. Detailed information on, among others:
    
   1. the Center and its current offer;

    

   2. the current price list and discounts;

    

   3. the Administrator;

– can be found on the Center’s Website.

§ 2. Definitions

For the purposes of the Regulations, the terms used herein shall mean:

 
1. Administrator – PHU CMRS STEFAN ROZŁUCKI, Michałów, no. 35, 59-140, NIP [Tax ID]: 8951754872, REGON [National Business Registry Number]: 390945356. Correspondence address: Rybnik, ul. ks. Henryka Jośki, no. 20, 44-217;

 

2. Personal data – any information relating to an identified or identifiable natural person, processed by the Administrator in connection with the provision of services covered by the Regulations;

 

3. Business day – every day from Monday to Friday, excluding public holidays on the territory of the Republic of Poland;

 

4. Guest – a natural person authorized by the Parties, under the Agreement, to use the summer houses and the Premises of the Center;

 

5. Stay Card – a document containing detailed information about the Client and Guests authorized to use the summer houses and the Premises of the Center;

 

6. Client – an adult natural person, legal entity, or an organizational unit without legal personality, who has concluded an Agreement with the Administrator;

 

7. Summer period – the time frame from the first Saturday of July to the last Saturday of August of a given calendar year;

 

8. Center – Holiday and Training Center “Natura Health Resort”, located in the village of Kopań No. 76A near Darłowo (West Pomeranian Voivodeship, Sławno County, Darłowo Municipality);

 

9. Reserver – an adult natural person making a reservation (preliminary/full) for a stay in a summer house, in the manner specified by the Regulations;

 

10. Website – the internet service of the Center available at www.bursztynowa-przystan.pl and www.domkidarlowo.pl;

 

11. Parties – the Administrator and the Client jointly;

 

12. Premises – the fenced area of the Center along with the tourist, technical-sanitary, telecommunications, and other infrastructure located on it (pitches, playgrounds, campfire circles, barbecue areas, parking);

 

13. Agreement – the arrangement concluded between the Parties at the moment of signing the Stay Card, regarding the rental of summer houses by the Client and the use of the Center’s Premises by the Client and Guests. The provisions of the Regulations fully apply to the Agreement.

II. RESERVATION RULES AND CANCELLATION OF STAY

§ 3. General provisions

 
1. Reservations for summer houses for the Summer period are accepted exclusively for a minimum period of three consecutive nights.

 

2. During the remaining period of the Center’s operation, reservations for summer houses can be made for any period, not shorter than three consecutive nights.

 

3. A local (tourist) tax is added to the final price of the stay, the amount of which is determined on the basis of separate regulations – the Act of January 12, 1991, on Local Taxes and Fees (i.e., Journal of Laws of 2016, item 716, as amended).

 

4. Currently applicable in a given calendar year:
    
   1. price list;

    

   2. discounts;

    

   3. fees, including but not limited to, electricity costs, the amount of the security deposit, a lump sum for cleaning the summer house in case it is left by the Client in a state of general disorder (e.g., unremoved garbage, unwashed dishes, etc.);

    

   4. promotional campaigns,

– can be found on the Website.

§ 4. Preliminary reservation

 
1. A preliminary reservation of summer houses can be made via:
    
   1. the reservation form available on the Website, or

    

   2. e-mail to the address indicated on the Website.

 

2. A preliminary reservation submitted via e-mail should contain at least:
    
   1. first and last name of the Reserver;

    

   2. contact phone number of the Reserver;

    

   3. e-mail address;

    

   4. planned period of stay at the Center (arrival date and departure date);

    

   5. number of Guests;

    

   6. information about animals.

 

3. After making a preliminary reservation, the reservation system built into the website sends to the e-mail address provided by the Reserver:
    
   1. confirmation of acceptance of the preliminary reservation, containing in particular:
       
      1. reservation number;

       

      2. data referred to in section 2;

       

      3. the total gross price of the stay along with information about additional payments and methods of their settlement;

       

      4. the bank account number to which the prepayment referred to in § 5 sec. 1 of the Regulations should be transferred, and the prepayment deadline.

 

4. A preliminary reservation is possible only if there is availability of at least one house on the date declared by the Reserver.

§ 5. Prepayment

 
1. A necessary condition for making a full reservation is the payment of a prepayment by the Reserver in the amount of 30% of the total (gross) price of the reserved stay, within a maximum of 2 business days from the registration of the preliminary reservation in the system.

 

2. Failure to pay the prepayment referred to in sec. 1 within the deadline indicated by the Administrator results in the automatic cancellation of the preliminary reservation.

 

3. The prepayment referred to in sec. 1 is payable by bank transfer to the bank account indicated by the Administrator or via the Przelewy24 electronic payment system.

 

4. The date of payment of the prepayment is the date of crediting the Administrator’s bank account.

 

5. After paying the prepayment, the preliminary reservation receives the status of a full reservation.

 

6. Upon receipt of the prepayment, at the Reserver’s request, the Administrator will send the Reserver a reservation confirmation containing data and information on the remaining price to be paid for the stay, as well as the method and deadline for its payment, within seven Business days from the date of receiving the prepayment.

III. ACCOMMODATION PROCEDURE AND RULES

§ 7. General provisions

 
1. Summer houses are rented for accommodation days (nights).

 

2. An accommodation day at the Center lasts from 4:00 PM to 10:00 AM the following day.

 

3. The Client’s stay at the Center begins at 4:00 PM on the first day of the reservation and ends at 10:00 AM on the last day of the reservation.

 

4. The Administrator is not obliged to provide the Client with a summer house before 4:00 PM on the first day of the reservation and after 10:00 AM on the last day of the reservation, subject to sec. 5.

 

5. Subject to organizational and technical possibilities, the Administrator will allow the Client to occupy the summer house after 10:00 AM on the last day of the reservation (up to a maximum of 6:00 PM on that day). In such a case, the Client will be additionally charged with costs in the amount of 50% of the fee for another accommodation day in accordance with the currently applicable price list.

 

6. The intention to extend the stay at the Center beyond the period indicated in the reservation should be reported by the Client to the Administrator at least 24 hours before the last day of the reservation. The Administrator may accommodate the above request depending on organizational and technical capabilities (availability of summer houses),
   taking into account the currently applicable price list.

 

7. In the event of the Client’s cancellation of the stay at the Center during the stay, for reasons attributable to the Client, the Administrator has the right to retain the entire price paid by the Client for the stay at the Center, regardless of how many accommodation days remain until the end of the stay.

§ 8. Accommodation

 
1. Upon arrival at the Center, the Reserver:
    
   1. identifies themselves to the Administrator with a valid identity document (ID card or passport);

    

   2. submits proof of payment of the stay price, reduced by the amount of the prepayment made, or pays this price in cash to the hands of the Administrator;

    

   3. pays the tourist tax;

    

   4. fills out and signs the Stay Card.

 

2. The Parties shall draw up a written note within the Stay Card regarding the act of handing over the summer house to the Client and handing it back by the Client.

§ 9. Security deposit

 
1. After signing the Stay Card, the Administrator collects a cash security deposit from the Client, in the amount determined annually in the price list, as security for the Administrator’s claims against the Client resulting from the Agreement, and in particular:
    
   1. possible compensation for damage or destruction of the summer house or its equipment (including its theft);

    

   2. the necessity to bring the summer house into order in a situation where the Client, after the end of the stay in the summer house, left it in a state of general disorder (e.g., unremoved garbage, unwashed dishes, etc.);

    

   3. costs referred to in § 10 sec. 4 of the Regulations.

 

2. The Administrator is entitled to satisfy their claims from the security deposit referred to in sec. 1, without sending a prior demand for payment to the Client.

 

3. In the event that the amount of the security deposit is insufficient to cover the Administrator’s claims resulting from the Agreement to which they are entitled against the Client, the Parties will determine the procedure for further proceedings in the case, while the Administrator may assert their rights in court.

 

4. The amount of the security deposit remaining after deducting all of the Administrator’s claims resulting from the Agreement to which they are entitled against the Client will be returned to the Client in cash, after the Parties sign a note on the Stay Card.

IV. RIGHTS AND OBLIGATIONS OF THE PARTIES

§ 10. General rules for using the summer house and the Center’s Premises

 
1. The Client and Guests are entitled to use the summer houses and the Center’s Premises exclusively within the scope determined by the content of the Agreement and the Regulations.

 

2. Only the Client and Guests disclosed by them in the Stay Card may stay overnight in the summer house.

 

3. The summer house cannot be handed over or made available to third parties. If the Client violates the aforementioned ban, the Client bears full responsibility, on the principles provided for in the Civil Code, for the acts or omissions of third parties as if they were their own.

 

4. A third party, not indicated in the Stay Card, may stay on the Premises of the Center in connection with the Client’s stay at the Center between 8:00 AM and 9:00 PM exclusively with the Administrator’s consent. If such a person stays on the Premises of the Center for more than 8 hours a day, the Client is obliged to pay an additional fee for such a person in the amount of 30 PLN per person for each started day.

 

5. Quiet hours apply on the Premises of the Center from 10:00 PM to 6:00 AM.

 

6. During quiet hours, it is forbidden to:

 
• have third parties present on the Premises of the Center;

 

• play audio and video tracks loudly;

 

• organize parties;

 

• light campfires and fire pits.

 
7. Due to fire protection requirements, it is forbidden to use any electricity-powered appliances in summer houses that do not constitute the permanent equipment of the summer houses (e.g., immersion heaters, radiators, etc.). The above prohibition does not apply to chargers and power supplies for phones, RTV equipment, and computers.

 

8. The presence of animals in the summer houses and on the Premises of the Center is not allowed.

 

9. One free parking space is assigned to each summer house. Depending on the Administrator’s technical and organizational possibilities, it is possible to purchase an additional parking space at the rates specified in the price list.

 

10. Parking vehicles on the Premises of the Center outside designated parking spaces is prohibited.

 

11. The Client and Guests are bound by the principle of preventing the creation of unnecessary and burdensome noise, unpleasant odors, and light effects while using the summer houses and the Center’s Premises, which could emit outside the summer house or the Center’s Premises. The Client and Guests, immediately after
    receiving a request from the Administrator to remove the aforementioned nuisances, are obliged to remove them, and if immediate removal is impossible, to absolutely limit them.

 

12. A complete ban on smoking tobacco products and e-cigarettes applies in the summer houses and on the Premises of the Center outside designated areas.

 

13. There is a strict ban on bringing and consuming drugs or other narcotic or psychotropic substances on the Premises of the Center, while the consumption of alcohol must not disturb the order of the Center and alcohol must not be served to minors.

 

14. The Client and/or Guest should immediately notify the Administrator of any damage found in the summer house, its equipment, or in the tourist, technical-sanitary, telecommunications, or other infrastructure located on the Premises of the Center.

 

15. The Client and Guests bear full responsibility, on the principles provided for in the Civil Code, for all types of damage or destruction to the summer house or its equipment (including its theft) and damage or destruction to the tourist, technical-sanitary, telecommunications, or other infrastructure located on the Premises of the Center, caused by the fault of the Client and/or Guests.

§ 11. Detailed rights and obligations of the Parties

 
1. Without the prior written consent of the Administrator, the Client is not entitled to change the manner of using the summer houses and the Center’s Premises.

 

2. The Administrator or their representative (proxy) are entitled to enter the area of the summer house in order to assess the correctness of the performance of the Agreement by the Client. The Client or their representative (proxy) has the right to be present during the Administrator’s actions mentioned above. Entering the summer house requires the prior arrangement of a date by the Parties.

 

3. In sudden cases requiring immediate action to prevent the occurrence or exacerbation of damage (e.g., fire, flooding, etc.), the Administrator or their representative (proxy) have the right to enter the summer house at any time, without prior notification to the Client, solely for the purpose referred to above.

 

4. The Client and Guests are not allowed to:
    
   1. use the summer house and the Premises of the Center for a purpose other than that specified in the Agreement or Regulations;

    

   2. cause or contribute to any interruption or disruption of:
       
      1. activities conducted by the Administrator,

       

      2. the stay of other Clients and Guests on the Premises of the Center,

       

      3. activities conducted by third parties in the immediate vicinity of the Center;

    

   3. behave in a manner contrary to generally accepted principles of morality, good manners, or good customs;

    

   4. store explosive and flammable materials on the Premises of the Center (does not apply to car fuel tanks, including CNG);

    

   5. use open fire in places not intended for this purpose;

    

   6. take actions or omissions that could cause:
       
      1. damage or deterioration of the technical or aesthetic condition of the summer houses, their equipment, or any other infrastructure located on the Premises of the Center,

       

      2. damage to the Administrator or third parties staying on the Premises of the Center.

 

5. Clients and Guests are obliged, in particular, to:
    
   1. maintain the proper technical and aesthetic condition of the Center’s Premises and the summer houses along with their equipment;

    

   2. care for and protect the Center’s Premises and summer houses along with their equipment against damage. In particular, the Client and Guests must not use them in a manner inconsistent with their intended purpose or exceeding normal use;

    

   3. strictly observe the Agreement, Regulations, fire safety, sanitary, and order regulations applicable on the Premises of the Center.

 

6. The Administrator has the right to immediately remove the Client and Guests from the Center’s Premises in the event of gross and persistent violation of the Regulations, and in the event of disturbing the peace, it is possible to call the Police.

 

7. In the event that the Administrator exercises the right referred to in sec. 6, § 7 sec. 7 of the Regulations applies accordingly.

 

8. The Administrator is not responsible for possible inconveniences to the Client and Guests related to construction, renovation, modernization, finishing works, etc., which may take place in the immediate vicinity of the Center.

V. SUMMER HOUSES, CENTER’S PREMISES, AND ADDITIONAL INFRASTRUCTURE

§ 12. Center’s Premises and additional infrastructure

 
1. The Premises of the Center are covered by:

 
• 24/7 monitoring;

 

• security provided by a professional security agency.

 
1. The entire infrastructure located on the Premises of the Center is available to the Client and Guests.

 

2. Clients and Guests are obliged to use the infrastructure located on the Premises of the Center in accordance with its intended purpose and taking into account the Agreement and Regulations, as well as the regulations of individual facilities of the aforementioned infrastructure elements.

 

3. The Administrator is not responsible for the loss or damage to items brought by the Client or Guests to the Premises of the Center if the damage resulted from the properties of the item brought or due to force majeure, or if it arose exclusively due to the fault of the injured party or a person who accompanied or visited them.

 

4. Motor vehicles and items left inside them are not considered items brought in as referred to in sec. 4.

 

5. The playground for children is an area for play and recreation.

 

6. The elements of the playground are intended for children aged 0 to 15 years.

 

7. Children should stay on the playground exclusively under the supervision of adults (e.g., legal guardians) who bear responsibility for them.

 

8. Animals are not allowed on the Premises of the Center. The owner bears full civil, compensatory, and criminal liability for damage caused by the animal to both the Administrator and other Guests of the Center.

 

9. Persons staying on the playground are obliged to keep it clean and tidy.

 

10. Play equipment should be used in accordance with its intended purpose.

 

11. On the playground, there is an absolute ban on consuming alcoholic beverages, smoking cigarettes, and the presence of persons under the influence of alcohol or other intoxicating substances.

 

12. Persons or their legal guardians destroying playground equipment or devices bear material responsibility on general terms.

 

13. Throughout the entire Center, it is mandatory to use footwear adapted to the conditions prevailing in individual zones of the Center (e.g., playground, recreational area, pool area).

 

14. Guests of the Center are required to wear appropriate footwear in order to:

    a. ensure safety and minimize the risk of mechanical injuries or slips;

    b. protect the hygiene and health of other guests of the Center;

    c. maintain the cleanliness of facilities and common areas.

 

15. In particular:

    a. in the pool area, clean, non-slip protective footwear (e.g., pool slides) must be used;

    b. in green and recreational areas, footwear suitable for weather conditions and the ground (including grass, sand, concrete slabs, wooden terrace) should be used.

 

16. It is forbidden to walk barefoot outside the areas explicitly designated for this purpose (e.g., pool area, children’s wading pools, sun loungers by the pool).

 

17. The Center’s staff is entitled to point this out to persons not complying with these rules. In the event of a gross violation of the obligation to wear footwear, the guest of the Center may be asked to leave a given zone, and in justified cases – the entire Center.

§ 13. Summer houses

 
1. The summer houses are fully equipped with appliances necessary for the comfortable stay of the Client and Guests. An inventory list of the equipment is kept by the Administrator and is available at every request of the Client/Guests.

 

2. A motion sensor is installed in every summer house.

 

3. Each time leaving the summer house, the Client and/or Guests should close the windows, turn off electrical appliances (except the refrigerator), turn off the lights, turn off the taps, and lock the exterior doors with a key.

 

4. In the event of losing the key to the summer house, the Client and/or Guest will be charged for the cost of purchasing and replacing a new lock.

§ 14. Internet

 
1. The Center has its own wireless internet network (Wi-Fi). The Administrator provides free wireless Internet to the Client and Guests, available in every summer house and on the Premises of the Center.

 

2. The password to the Center’s Wi-Fi network is made available by the Administrator to the Client and/or Guests after fulfilling the formalities referred to in § 8 sec. 1 of the Regulations.

 

3. The password to the Center’s Wi-Fi network may not be shared with third parties.

 

4. Within the Center’s Wi-Fi network, the Administrator is not responsible for the connection quality, its availability, and/or transfer speed.

VI. PERSONAL DATA PROTECTION

§ 15. General provisions

 
1. The Administrator provides services covered by the Regulations in accordance with the Act of August 29, 1997, on Personal Data Protection (i.e., Journal of Laws of 2016, item 922, as amended) and implementing acts issued on its basis.

 

2. The personal data controller is the Administrator.

§ 16. Processing of personal data

 
1. The Administrator processes personal data referred to in the Regulations pursuant to Art. 23 sec. 1 point 1 of the Act on Personal Data Protection.

 

2. Personal data will be processed in order to enable the placement of a reservation for tourist services provided by the Administrator and the implementation and handling of this service, under the Agreement.

 

3. When processing personal data, the Administrator exercises special care to protect the interests of the data subjects, and in particular ensures that the data is:
    
   1. processed in accordance with generally applicable law;

    

   2. collected for the purposes specified in the Regulations and not subjected to further processing inconsistent with these purposes;

    

   3. substantively correct and adequate in relation to the purposes for which they are processed;

    

   4. stored in a form enabling the identification of the data subjects for no longer than is necessary to achieve the purpose of processing.

§ 17. Authorization to process personal data

 
1. Only persons holding authorization granted by the Administrator are permitted to process personal data.

 

2. The persons referred to in sec. 1, on the basis of a written statement, are obliged to:
    
   1. apply the procedures and measures defined by the Administrator aimed at:
       
      1. proper and adequate processing of personal data to specific needs,

       

      2. securing personal data against access by unauthorized persons;

    

   2. keep personal data confidential;

    

   3. use personal data only to perform the tasks specified in the Regulations;

    

   4. not disclose information regarding the content of the documentation specified in § 18 sec. 1 of the Regulations;

    

   5. exercise particular care during data processing operations in order to protect the interests of the data subjects.

§ 18. Personal data security

 
1.  
   1. The Administrator secures personal data against its disclosure to unauthorized persons, taking by an unauthorized person, processing in violation of the Act on Personal Data Protection, and alteration, loss, damage, or destruction, in the manner specified in the provisions of Art. 36-39a of the Act on Personal Data Protection, and exercises due diligence in processing personal data by applying technical and organizational measures referred to in the Regulation of the Minister of Internal Affairs and Administration of April 29, 2004, on personal data processing documentation and technical and organizational conditions to which IT devices and systems used for processing personal data should conform (Journal of Laws No. 100, item 1024), i.e.:
       
      1.  
         1. personal data security policy;

          

         2. instructions for managing the IT system used for personal data processing,

      – ensuring the protection of processed personal data appropriate to the threats and categories of data

    

   2. The IT system used by the Administrator in the personal data processing process meets the requirements specified in the regulation referred to in sec. 1.

covered by protection.

§ 19. Location and scope of personal data processing

 
1. Personal data is processed in the office located at the Administrator’s registered office.

 

2. The scope of personal data processed by the Administrator in connection with the provision of services covered by the Regulations includes:
    
   1. first and last name;

    

   2. registered address;

    

   3. phone number;

    

   4. e-mail address;

    

   5. series and number of the identity document.

§ 20. Control of personal data processing

In relation to personal data processed by the Administrator in connection with the provision of services covered by the Regulations, the data subject has the right to control the processing of personal data to the extent specified in the Act on Personal Data Protection.

VII. COMPLAINTS

§ 21.

 
1. If, during the stay at the Center, the Client discovers defective execution of the Agreement, they should immediately notify the Administrator via e-mail to the address indicated on the Website, or in writing at the Center’s reception or to the address of the Administrator’s registered office.

 

2. Regardless of the notification referred to in sec. 1, the Client may submit a complaint to the Administrator indicating the deficiency in the manner of executing the Agreement and specifying their demand, within a period not longer than 30 days from the date of ending the stay at the Center.

 

3. In the event of refusal to accept the complaint, the Administrator is obliged to detail the reasons for the refusal in writing.

 

4. If the Administrator does not respond in writing to a complaint submitted in accordance with sec. 2 within 30 days from the date of its submission, and in the case of a complaint submitted during the stay at the Center, within 30 days from the date of ending the stay at the Center, it is considered that the Administrator recognized the complaint as justified.

VIII. FINAL PROVISIONS

§ 22.

 
1. Due to the nature of the services provided by the Administrator under the Agreement, pursuant to Art. 38 point 12 of the Act of May 30, 2014, on Consumer Rights (Journal of Laws, item 827, as amended), the consumer does not have the right to withdraw from an agreement concluded off-premises or at a distance.

 

2. The current content of the Regulations is available on the Website and at the Administrator’s registered office.

 

3. The Administrator reserves the right to change the Regulations. A change to the Regulations may occur, in particular, in the event of a change in the scope of services provided by the Administrator.

 

4. The Administrator notifies of changes to the Regulations by providing the content of the new, consolidated Regulations on the Website.

 

5. The change to the Regulations enters into force on the date of publishing the content of the new Regulations on the Website.

 

6. Making a reservation (preliminary/full) and/or concluding the Agreement implies acceptance of the Regulations.

 

7. In matters not covered by the Agreement, the Regulations apply.

 

8. In matters not governed by the provisions of the Regulations, the applicable provisions of Polish law apply, in particular the Civil Code, the Act on Tourist Services, and the Act on Personal Data Protection.

 

9. A Client who is a consumer has the possibility to use out-of-court complaint and redress mechanisms, and in particular, the Client is entitled to apply to:
    
   1. a permanent amicable consumer court, referred to in Art. 37 of the Act of December 15, 2000, on the Trade Inspectorate (i.e., Journal of Laws of 2016, item 1059, as amended), with a request to resolve a dispute arising from the concluded Agreement. The rules of organization and operation of permanent amicable consumer courts are specified in the regulation of the Minister of Justice of September 25, 2001, on defining the rules of organization and operation of permanent amicable consumer courts (Journal of Laws No. 113, item 1214).

    

   2. the provincial inspector of the Trade Inspectorate, in accordance with Art. 36 of the Act of December 15, 2000, on the Trade Inspectorate (i.e., Journal of Laws of 2016, item 1059, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute. Information on the rules and mode of the mediation procedure conducted by the provincial inspector of the Trade Inspectorate is available at the headquarters and on the websites of individual Provincial Inspectorates of the Trade Inspectorate.

 

10. In the event of the impossibility of applying or non-application of the solutions specified in sec. 8, all disputes related to the implementation of the Agreement will be resolved by the competent Polish common courts.

 

11. The Regulations enter into force on December 9, 2016.

POOL REGULATIONS AT THE NATURA HEALTH RESORT CENTER

Every person using the Outdoor Pool is obliged to read the provisions of these regulations and comply with its provisions.

 
1. The regulations cover the Outdoor Pool.

 

2. The Outdoor Pool is available to Guests from 10:00 AM to 8:00 PM.

 

3. The pool serves a recreational function, without the supervision of a lifeguard.

 

4. The depth of the pool is 120 cm.

 

5. Children under 18 may stay in the Outdoor Pool area only under the supervision of an adult.

 

6. During cleaning works (water vacuum), there is an absolute ban on entering the pool basin.

 

7. Persons using the pool are required to wear a swimsuit and take a shower before entering the pool.

 

8. Before entering the Outdoor Pool area, shoes must be changed to pool slides.

 

9. Jumping into the water and running within the Pool area is forbidden. It is forbidden to bring food and sharp, dangerous items to the Pool area, and in particular glass items (including cosmetics in glass packaging). Beverages can be consumed in the Outdoor Pool area exclusively in plastic cups or bottles.

ON THE PREMISES OF THE OUTDOOR POOL, IT IS FORBIDDEN TO:

 
• serve, bring, and consume alcohol or intoxicating substances,

 

• consume meals,

 

• smoke cigarettes and tobacco products,

 

• litter the facility,

 

• bring in and keep animals,

 

• allow entry to persons whose condition indicates the consumption of alcohol or other intoxicating substances,

 

• allow entry to persons whose health condition may pose a risk of drowning and endanger the health of other persons using the pool.

 

• it is forbidden to use the Outdoor Pool by persons whose external signs indicate skin diseases, open cuts, infectious diseases, hard-to-heal wounds, epilepsy, breathing difficulties, balance disorders, and aggressive behavior.

 

• Persons with an unstable health condition should use the Outdoor Pool with extreme caution.

It is forbidden to destroy the facility’s equipment and pollute the water. Jumping into the water and running within the Pool area is forbidden. It is forbidden to bring food and sharp, dangerous items to the pool area, and in particular glass items (including cosmetics in glass packaging). Beverages can be consumed in the pool area exclusively in plastic cups or bottles.

 
1. A person who intentionally or involuntarily polluted the pool will be charged with the costs of replacing the water.

 

2. It is recommended to leave valuable items in the house in order to reduce the risk of theft or loss. The Natura Health Resort staff is not responsible for lost or stolen items.

 

3. The use of the outdoor pool takes place at the user’s own risk.

 

4. Natura Health Resort is not responsible for bodily injuries and accidents resulting from a violation of the regulations.

 

5. The pool regulations enter into force on July 1, 2024.